Air Arabia office in Jeddah policy

Hello, From what I’ve noticed, the employees at the Air Arabia office in Jeddah were very clear about their cancellation policies. While refunds for canceled tickets are allowed they are typically non-refundable for cheaper costs. They told me that rather than a complete refund, they might offer changes or credits for cancellations made within a specific amount of time before departure. Making sure I understood the terms and conditions was made easier for me by the team’s outstanding direction.