Lane JamesAs the vacation season is just around the corner, many of you are planning trips through the best of the airlines with your family. If you have decided to fly through volaris, you have picked one of the largest and best Mexican airlines for yourself. But there are some certain chances when your book to tickets is not aligning with your schedule. What to do in that case? Obviously you will cancel the tickets and apply for the refunds for which we are here to guide you thoroughly-
How to Cancel the Tickets?
The already booked tickets can be cancelled through various ways like online, with the help of customer services and offline as well as per the Volaris Airlines Cancellation Policy.
For online cancellation you need to login your account on the official website and go to your reservation option where my trips button will appear to you. Click on that and cancel the ticket, confirm that and within a few hours you will get the confirmation email from the airlines about cancellation. If you will cancel after completion of 24 hours of your purchasing then there will be an applicable fee that you need to pay as well.
If you want the assistance of customer service representatives then their number is available on the website. Call them to give your details like reservation number, name, and travel dates etc. after that they will be asked about your query and then you have to request them for the cancellation. Same process will be followed but in this case you will not get an email and the representatives will give you your cancellation confirmation number.
Moreover if you don’t trust the online modes then there is an option for you to go for the offline system. Carry all your required documents and visit the airport ticket counter. Request the cancellation on that window and they will tell you if there is an applicable fee or not. Pay that amount and ask them to give you your cancellation confirmation number.
What’s their Refund Policy?
Firstly, if the tickets are non-refundable you will not get your refund and if the tickets are refundable you will be eligible for 100% refund. If you cancel your ticket within 24 hours of your purchase, you will get your refund otherwise there will be a penalty. And one more important point is that, same day cancellation will charge the most high penalty for you because of the unoccupied seat of the airline.
When Will you Receive your Refund?
Along with the Name Change Volaris policy, the other policies like the refund system are extremely convenient and customer friendly. The refund processing time is typically 7 to 10 business days. And in addition to this, you can track the status of your refund by either contacting the customer service representatives or visiting the official website of this airline.
What if the Flight is International?
As we have mentioned everything about the domestic flights, you must be wondering what will be the status of international flight’s cancellation policy. The policies are different in that case for which you need to reach out to the customer support either through call or chat.
Conclusion-
As a final thought, it is not a matter of concern if you have booked your tickets in volaris airline and wish to cancel them. But keep this thing in mind that always check your ticket if it is refundable or non-refundable before applying for the cancellation. And, review their policies beforehand or talk to the customer service professionals if you need any assistance.
